Sourcing teams searching for new bearings suppliers now have a tool they can use to help in the selection process. CCTY Bearing, a manufacturer of bearings, rod ends and assemblies based in Lake Zurich, Ill., is posting its customer scorecards on its website. Evan Poulakidas, Director, North America at CCTY Bearing, tells My Purchasing Center in a new podcast interview that sharing the grades–both good and bad–was a difficult decision, but is a way to present the 20-year-old company and its capabilities to procurement and engineering managers.
“It gives those who don’t know us another matrix to review,” he says, adding that scorecards are very important for sourcing teams at OEMs deciding whether to keep or let go of suppliers.” While each is unique, scorecards measure such supplier performance metrics as quality and ontime delivery, two which Poulakidas considers the most critical. He points out that CCTY Bearing “shoots for zero parts per million (ppm) and 100% ontime delivery,” and, says that “in most cases, we meet these.”
In posting the scorecards, CCTY Bearing does not share the names of its customers, citing NDA (Non Disclosure Agreements) in its contracts. So far, reaction from customers and potential customers has been “incredibly positive,” Poulakidas says.
On the podcast, he suggests sourcing teams keep an open mind about taking on additional suppliers, and reminds My Purchasing Center that CCTY Bearing is building a 75,000 sq. ft. “state-of-the-art” plant. “Look at what we’re doing and how transparent we are with customers,” he tells My Purchasing Center podcast listeners.
“Give us and other young companies an opportunity.” Procurement? Bearings suppliers–manufacturers and distributors–? My Purchasing Center would love to know what you think about this–posting customer scorecards online. You may voice your opinion by responding to this blog. Listen to the My Purchasing Center podcast, Customer Scorecards Tell Bearing Company Story.
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